Shipping costs primarily cover only the cost of shipping, but may also include costs associated with packaging. Ceramics requires extra packaging care, sturdy cardboard boxes and bubblewrap for safe travel. I do re-use clean materials to keep costs down for you and to keep my shipping on the green side.
If your purchase is a gift, I am more than happy to ship directly to the recipient, put "c/o [Your Name]" on the shipping label, include a note that it is from you and any message you would like to convey, plus include care and process info. No invoice or receipt will be included in the package.
Refunds and Exchanges
I must be notified immediately regarding work damaged in shipping, so that it may be reported to USPS or FedEx. Please email me images of the damaged piece, and keep all packing materials.
I would like you to be happy with your purchase. If for some reason you are not satisfied please contact me within five days of receipt. The buyer is responsible for the safe return of the piece and return shipping costs to receive a refund.